FAQ
1.Why can you choose us?
We are professional RC hobby team and we have been in this field for more than 8 years. There are good skilledpilots, technicians and after sale support.
2. Do you accept the paypal?
For payment, We accept payment by T/T, Western Union, Paypal and Escrow (Secure Payment) or others.
If you want any payment terms please let us know before when you order.
3. What’s your MOQ and delivery time?
A. about MOQ, for different products, there will be different MOQ, It is depending on your choice of products.
B. For delivery time, if you need one sample, our delivery time is 3-5 days. Or if MOQ, delivery time is 10-30 days.
4. What’s your warranty details?
All the goods are inspected before shipment, so if you are not satisfied with the purchase, you can exchange the items in one week and you must contact us within 24 hours of the receipt of your order.The shipping and handling charge is not refundable and customer should be responsible for all the charges of returning and reshipping. All return items must be in its original conditions, including box and accessories. Men made defects are not guaranteed, such as broken, scratched and so on.
5. about our faekbook?
A:Buyer's early confirmation will be highly appreciated after receiving the items.
B: Since your feedback is very important to our business's development, we sincerely invite you to leave positive feedback for us if you are satisfied with our product and service. It'll just take you 1 minute,but this 1 minute has the extremely vital significance to us.
C:Please contact us before leaving any negative or neutral feedback. We will work with you to solve any problems. Thank you for your understanding!
6. Which shipping ways is better?
For shipping ways, there is many shipping ways that you can choose. For exmple, sea shipping, China post, China airmail, EMS. DHL ,Fedex, Ups, and TNT ect.Different shipping ways have differet delivery time.
It is that according to what shipping ways you want. Any question please contact us!
7.about customs tax:
The buyer is responsible for any insurance, problems and damage which caused by shipping service such accidents, delays or other issues. Besides the buyer should be responsible for any tax and/or duty charged by their country. And the goods will be Marked as "gift" or "sample" for your easy customs clearance and less charge. (if you want to declare the goods as other item name, or specify an value for custom, please inform us when making the order)